FAQs - Energy Pricing

For the most competitive energy supply rates a direct debit (DD) payment is normally required. Cash and cheque options are sometimes available but the energy suppliers prefer a direct debit payment through your organisation’s bank account,

We provide a free of charge service to our clients when accessing more competitive rates for their energy supplies. Our company is paid when your new energy supply contract is set up by the individual utility suppliers to whom you have signed.

The process of changing from one energy supplier to another can take up to 4-6 weeks and is one of the reasons why it is important to consider and plan for the change within 3-4 months of the end of your current fixed energy supply contract.

A fixed term energy supply contract is for a set time period which can be 12, 24, 36, 48 or 60 months (1, 2, 3, 4 or 5 years respectively). During this period your energy unit price rates and standing charges are fixed for the term. All prices are subject to government tax changes (e.g. VAT) and other third party distribution or network charges not covered by the fixed term contract.

We are an independent company and do not work with preferred energy supply companies. We have relationships with Third Party Intermediaries who can provide us with access to over 20 different energy suppliers and utility companies to gain the most competitive rates.

We work with competitive energy supply organisations and use volume purchasing to offer the best energy supply solutions and rates available. Currently the partner we work with looks after over 10,000 sites across the UK built-up during the last decade.

A bespoke energy supply quotation can take from 5-10 working days but for most organisations we can provide energy pricing within 5 working days from receipt of a signed Letter of Authority (LOA) and copies of your most recent electricity, gas, water and broadband / telcomms bills.

The guidelines answer to this is ‘No’. Informing your energy supplier with a formal contract notice that you are leaving prior to the end of your fixed term contract is a normal process they are used to accommodating. If you have not moved after the termination date your contract with your current energy supplier will move to their current rates which will generally be higher than your fixed term contract energy prices. The energy supplier will not cut off your supply unless there is a case of non-payment.

We can provide you with the most competitive flexible energy prices available in the market but these will not be as low as a fixed term energy supply contract and will be subject to change.

On an electricity bill, a standing charge is a fixed charge made by utility operators to cover their costs for maintaining the transmission network, metering and connection costs.

A capacity charge (measured in kVA) is based on the ‘peak’ energy used during a specific time period and is a charge from the grid operator made to have the capacity available to meet the peak demand. The charge may be monthly or made annually.

This is a charge made on an electricity bill for users and consumers who have used more than their contracted for energy capacity.

The Fossil Fuel Levy (FFL) is a charge paid by electricity suppliers for non-renewable power energy sources in the UK. The costs are passed onto consumers by the suppliers in their billing.

A Triad Charge, also referred to as a Transmission Network Use of System (TNUoS) is a charge made to customers with half-hourly meters in proportion to their energy usage during Triad periods of November and February each year (typically occurring during cold weather between 17:00 and 18:00) when industrial power demand can coincide with peak demand from domestic clients. The charge is made to finance maintenance of the UK electricity grid.

Data Aggregators make a charge for data collection and aggregation for accuracy and to reduce the risk of data issues affecting supply energy billing.

Contract for Difference (CfD) is a long term contract between an electricity generator and the Low Carbon Contracts Company (LCCC). Through the contract the electricity generators receive a fixed price for low carbon power generation to help incentivise and provide certainty for investment in new lower carbon or carbon-free power generation technologies. Under the CfD scheme, payment scan flow from the LCCC to the power generator when the Strike Price is higher than the market price. When the Strike Price is below the market price, the power generator pays the LCCC the difference.

The Distribution Use of System (DUoS) charge is a charge to consumers that covers the cost of receiving electricity via the National Transmission System supplying directly to businesses and homes through the regional District Network Operators (DNOs).

A Balancing Services Use of System (BSUoS) charge is a charge to consumers to allow the National Grid to cover the money it costs them to balance the electricity system which happens every second to maintain power quality and security of electricity supplies.

The Balancing and Settlement Code (BSC) is a legal document which defines the rules and governance for the balancing mechanism and imbalance settlement processes of electricity in the UK. Elexon is the Balancing and Settlement Code Company (BSCCo) who provide and secure services to administer and implement the balancing and settlement rules.